A New Creation Psychotherapy Services LLC

A Place for  Healing, Empowerment, and Transformative Growth 

Online and Telephone Services 

While we prefer to provide people with face-to-face therapeutic consults, we understand that some people are very reluctant to leave their home due to a variety of reasons. We are able to provide therapy over the telephone or online for most people. We accept clients throughout the United States. Depending on your insurance, online sessions may be covered with Dr. Cooper-Lovett. 

Online Consults
Online  services will be held through Zoom a free online service that allows users to make free online phone and video calls. Zoom also provides the ability to send and receive therapy registration paperwork quickly, easily, and securely – no faxing or emailing documents necessary. Simply download the Zoom service to your computer through the easy steps; once connected, your session will proceed in the same manner as a face-to-face office visit.

It is important to remember that while we will work to protect your confidentiality as much as possible, Zoom cannot guarantee complete confidentiality. Please always make sure you are in a private area where your conversation cannot be overheard.

Phone Consults
If you do not have easy access to a computer, phone counseling is also available with this service, please always secure a private location where your session cannot be overheard or interrupted.

Please be advised that we will not accept for online or telephone consults for  people who are:  
  • suicidal
  • homicidal
  • have court involvement 
  • currently involved in an abusive situation
With those situations mentioned, it is best that those individuals seek treatment from a local licensed mental health professional or agency for a face-to-face consult.